FAQ

Frequently Asked Questions

Everything you need to know about Just Move Protein

🌱 About the Product

Is Just Move Protein really 100% vegan?

Yes! Every Just Move Protein product is 100% plant-based. We use organic pea protein and organic rice protein as our base — no animal products, ever.

What flavors are available?

We currently offer: Banana Pudding, Chocolate Cake, Lemon Pound Cake, Buttercream Cupcake, Blueberry Muffin, Salted Caramel, and Sweet Potato Pie. Can't decide? Try our 7-Flavor Sample Pack!

How much protein is in each serving?

Most flavors contain 20g of protein per single scoop serving. Our Sweet Potato Pie flavor contains 22g per serving.

Is it keto-friendly?

Absolutely. Each serving has approximately 3g of carbs and 0g of sugar, making it a perfect fit for ketogenic and low-carb diets.

Will it cause bloating?

No! Our formula is specifically designed to be easy on digestion. Customers consistently report zero bloating and a smooth, creamy texture.

What are the ingredients?

Organic Pea Protein, Organic Rice Protein, Coconut Milk, Natural Flavors, Xanthan Gum, Green Tea Extract (Camellia sinensis, leaf, std to 50% EGCG), Sucralose. No artificial colors or preservatives.

📦 Ordering & Shipping

How long does shipping take?

Orders are typically processed within 5–7 business days. Delivery time after processing is usually 3–5 business days depending on your location.

Do you ship internationally?

Currently we ship within the United States. International shipping options may be available in the future — sign up for our newsletter to be the first to know.

Can I change or cancel my order?

Contact us as soon as possible at the email on your confirmation. Once an order has been processed or shipped, we are unable to make changes.

💳 Returns & Refunds

What is your return policy?

We offer a satisfaction guarantee. If you are not happy with your order, contact us within 30 days of delivery and we will make it right.

What if my order arrives damaged?

Please take photos and contact us immediately. We will send a replacement at no additional cost to you.

🏃 Using the Product

How do I use Just Move Protein?

Mix 1 scoop with 8–12 oz of water, almond milk, oat milk, or your favorite milk alternative. Shake or blend well. Also great blended into smoothies, oatmeal, pancake batter, or baked goods.

When is the best time to take it?

Post-workout for muscle recovery, in the morning as a meal replacement, or as a high-protein snack any time of day. There is no wrong time!

Can kids or pregnant women use this product?

Please consult your physician before use if you are pregnant, nursing, or administering to children.